Salesforce Communications Cloud Architect – Telecom, CPQ, Vlocity & Revenue Cloud

Salesforce Communications Cloud Architect - Salesforce Communications Cloud, CPQ, Vlocity & Revenue Cloud Location: Toronto, ON - Hybrid (23 Days WFO) Experience Required: 10+ years Skills: Salesforce Communications Cloud Role Description: Design end-to-end solutions within the Communications Cloud, ensuring alignment with B2C telecommunications business objectives. Architect complex product configuration, pricing rules, and quoting flows using Salesforce OmniStudio. Design order capture, decomposition, and orchestration flows, managing fallout handling and tracking. Architect seamless data flow and APIs between Salesforce and middleware platforms (e.g., MuleSoft) and external payment gateways. Lead design workshops, oversee technical delivery teams, and conduct solution/code reviews to maintain architectural integrity and scalability. Customize the CPQ platform using Apex, Lightning Web Components (LWC), Aura, Visualforce, and JavaScript. Integrate CPQ with external systems ...

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