Salesforce Analyst

Salesforce Analyst

Addison, TX or Jacksonville, FL

Fulltime

Must Have Technical/Functional Skills

• A Salesforce Analyst acts as the bridge between business stakeholders and IT, optimizing Salesforce CRM functionality to meet business goals. They gather requirements, create documentation, configure solutions, and maintain data quality. Key responsibilities include creating reports, enhancing user experience, and supporting system adoption

Core Responsibilities

• Requirement Gathering & Documentation: Elicit, analyze, and document business requirements, turning them into technical specs and user stories.

• System Configuration & Optimization: Configure Salesforce (reports, dashboards, workflows, fields, page layouts) to improve efficiency.

• Stakeholder Communication: Act as the liaison between business users and IT teams, managing expectations and priorities.

• Testing & Training: Perform Use...

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