Sales Team Leader - Bridgetowne Site

Minimum Hiring Requirements:

• Minimum of 2yrs Sales Team Leader experience
• 24/7 operations
• 100% Full onsite

Job Description:

The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.

Essential Functions/Core Responsibilities

• Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements
• Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly
• Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employm...

Ready to Apply?

Submit your application today and join our talented team at Concentrix.