Sales Support/Logistics Coordinator

Accentuate Staffing

📍 Morrisville, North Carolina, United States 💼 Full-time 🕒 Posted June 19, 2026

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Job Description

Responsibilities:
Responsible for inbound and outbound customer inquiries via phone and email in a professional manner.
Deliver a high level of customer satisfaction through proactive follow-up, clear communication, and transparency.
Communicate with customers regarding order status, committed ship dates, fulfillment delays, billing issues, returns, credit, or payment resolutions.
Process customer orders, returns, credits, updates/ changes in accordance with company policies.
Ensure accuracy and completeness of customer order, and delivery data via the ERP and CRM Systems.
Resolve customer issues related to order delays, shipping, billing, and product information.
Document all customer interactions, communications, and resolutions through the CRM system.
Process customer complaints and follow-up actions
Track issues from start to resolution.
Create and maintain customer accounts and order records v...
            

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Job Details

Location Morrisville, North Carolina
Job Type Full-time
Category Information and Record Clerks
Posted Date June 19, 2026
Application Deadline July 29, 2026