Sales Representative - Call Center Agents

Job Summary:



The Sales Representative – Call Center Agent is responsible for handling inbound and outbound calls, promoting company products and services, generating sales opportunities, and maintaining strong customer relationships. The role requires excellent communication skills, a customer-focused attitude, and the ability to meet sales targets.



Key Responsibilities:

Make outbound calls to prospective and existing customers.

Answer inbound customer inquiries professionally and efficiently.

Present, promote, and sell company products or services.

Identify customer needs and recommend appropriate solutions.

Generate leads and convert inquiries into sales.

Maintain accurate records of customer interactions in the CRM system.

Follow up with customers regarding inquiries, quotations, and sales opportunities.

Achieve daily, weekly, and monthly sales targets and KPIs.

Handle customer concerns and ...

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