Sales Ops & Customer Support

As a member of the Sales Support team, you will provide business and operational support to both the sales team and customers by addressing inquiries related to cross-border payments, while continuously optimizing sales processes.

Key Responsibilities

• Provide timely and accurate consultation and support to the sales team and customers on cross-border payment solutions, handling complex inquiries related to products, pricing, compliance, and technical matters.
• Support the sales process by assisting with customer needs analysis, preparing customized solutions, creating business documentation, and coordinating contract execution.
• Identify pain points within the sales process and collaborate with Product, Engineering, Risk, and Finance teams to optimize internal workflows and improve operational efficiency.
• Build and maintain the sales knowledge base and FAQs, ensuring content remains up to date while supporting sales training to enhanc...

Ready to Apply?

Submit your application today and join our talented team at PingPong Payments.