Sales Operations Supervisor - Call Center

Redial BPO
📍 mexicali, mexicali, Mexico 💼 Full-time 🕒 Posted July 05, 2026

Job Description

Operations Supervisor – Call Center

Campaign: Sales/Appointment Scheduling for party events!

Location: On-site.

Address: Av. Gral. Ignacio Zaragoza 1298, Nueva, 21100 Mexicali, B.C.

Role Overview

The Supervisor oversees day-to-day management of a group of sales/appointment setters , ensuring overall campaign performance, client expectations, and operational excellence are achieved.

Responsibilities
  • Event & Group Sales: Selling party and corporate events, and group outings .
  • Membership Sales: Promotion and closing of recurring membership packages.
  • Drive overall campaign performance and delivery
  • Analyze campaign metrics, trends, and forecasting
  • Develop and execute performance improvement strategies
  • Conduct calibration sessions (QA, training, ops)
  • Manage client communication and reporting (if applicable)
  • Ensure compliance with KPIs, S...

Ready to Apply?

Submit your application today and join our talented team at Redial BPO.

Submit Application

Job Details

  • Location mexicali, mexicali
  • Job Type Full-time
  • Category Other-General
  • Posted Date July 05, 2026
  • Application Deadline August 14, 2026