Key responsibilities for the role
Ownership of the Order-to-Cash Process
Own and manage the end-to-end Order-to-Cash process, delivering agreed KPI targets via offshore support resourcesAct as the primary Sales Ops stakeholder for the Order-to-Cash phase, including ownership of the Revenue Blocker Summary and issue escalationPartner with Deployment, Supply Chain, GSS, and Account Management to ensure accurate fulfilment, billing, and cash outcomes Revenue Assurance, Fulfilment & Billing Accuracy
Ensure sales order data accuracy, including fulfilment dates, warehouse data, and pricing, to support supply chain and deployment activitiesCollaborate with Deployment Managers and Account Managers to ensure ordered solutions are delivered as sold and revenue is billed correctlyManage order changes outside Frozen Zone timings and escalate inventory-impacting updates to Supply Chain Data, Reporting & Busine...