Sales Operations Associate - Channel

About the role

As a Revenue Operations Associate - Channel , you will need to have a deep understanding of AvePoint’s Channel business.

Responsibilities

• Track and monitor the scope of distributor releases each quarter.
• Compute distributor pricing for each product.
• Submit CRM SKU creation requests and request SKU codes from distributors.
• Maintain and update master price files, CMP master files, and SKU availability files.
• Integrate SKUs into managed CMP platforms.
• Communicate with vendors regarding listing updates and publishing processes.
• Respond to tickets related to misconfigurations, failed orders, and login issues using standard playbooks.
• Gather marketing content for quarterly releases and post updates in distributor Teams channels.
• Escalate non-standard or complex tickets to higher levels.

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