Sales Operation Analyst

Job Description
Helpdesk & Support
Respond to sample inquiries from global stakeholders
Provide guidance on sample ordering and stock availability
Ensure inquiries are resolved within agreed timelines (Responsive is the key)
Data Monitoring & Escalation
Support data checks and reconciliation inquiries and keep accurate records of inquiries and resolutions.
Escalate risks, stock issues, and system errors (Troubleshoot errors in SAP, Model N, and related systems).
System & Process Coordination
Monitor and escalate system issues or data discrepancies promptly.
Ensure close follow-up and timely coordination with relevant teams.
Manage cancellation or correction requests for non-sampleable parts
Cross-Functional Collaboration
Coordinate with cross-functional teams and regions for process alignment
Work with Planning and Product Group to resolve issues or escalations.
Maintain strong communication across global stakeholders
Qualifications
Qu...

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