Key Responsibilities
Sales Support & Quote Management
Convert customer inquiries (email/WhatsApp) into ERP-based quotations and proposals.Share accurate and timely quotes with customers.Follow up on open quotes and reasons for non-conversion.Re-quote based on internal discussions (pricing, brand, schedule, location).Close open quotes with documented reasons.Order & PO Coordination
Follow up on purchase orders and verify alignment with internal records (product specs, quantity, rates, delivery dates, payment terms).Ensure all special instructions are captured and executed.Sample & Dispatch Coordination
Record and track sample requests.Liaise with sample and procurement departments for dispatch and inward tracking.Coordinate with customers for sample feedback and evaluation.Logistics & Documentation
Issue dispatch ins...