Job Description
Here’s what you’ll deliver:
Utilize systems and procedures, deliver exceptional customer service on all interactions, give all customers consideration and respect, understand their needs, and consistently meet or exceed customer expectationsLearn and maintain solid product knowledge on manufacturer-specific vehicles and manufacturer-specific rebate, finance and incentive programsProject a positive attitude for the benefit of our customers and fellow employeesEnsure that all work performed is thorough, accurate, and completed in a timely fashionWork effectively without supervisionAttend factory-sponsored and dealer-specified training classes as scheduled by managementAnswer Customer Service phone calls relating to car sale inquiriesEnsure customer car quotes are competitive and reasonableKeep customers updated by phone as to the progress of their vehicle’s deliveryInform custom...
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