Sales Account Manager

**Job Summary:**

+ Develop and implements strategies to maintain and/or expand sales and promote Estes transportation services within an assigned territory
+ Provide reports on the sales activities for a given period of time
+ Utilize CRM (customer relationship management) tools to build customer base, enhance product services and customer relationships
+ Interface with the customer to understand the customer's overall objectives and requirements
+ Contact customers on a regular basis to maintain account relationship
+ Advise customer of Estes' new product and service offerings and obtain feedback on service products
+ Share details with customers on additional offerings to provide value added service
+ Expedite the resolution of customer concerns
+ Prepare and conduct service presentations to the customer
+ Contribute to the quarterly/annual business forecasting by providing account trends and future customer needs
+ Promote world-class customer ...

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