SaaS Support Specialist: Delight Users, Triage Issues

Obsidian
📍 workfromhome, ciudad de méxico, Mexico 💼 Full-time 🕒 Posted June 05, 2026

Job Description

Obsidian is seeking a Customer Support Specialist to enhance user experience on our platform. This role entails responding to support requests, investigating technical issues, and fostering a positive user experience while maintaining professional communication.

The ideal candidate should have a strong foundation in web application debugging, SaaS product work, and excellent English writing skills. Join us in our innovative environment focused on user satisfaction and experience.

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Job Details

  • Location workfromhome, ciudad de méxico
  • Job Type Full-time
  • Category Servicio de atención al cliente
  • Posted Date June 05, 2026
  • Application Deadline July 15, 2026