SaaS Support Specialist — Config & Troubleshooting Pro

Brite
📍 Remote, Remote, Colombia 💼 Full-time 🕒 Posted June 23, 2026

Job Description

Brite is seeking a Software Support Specialist in Colombia. This hands-on role demands strong troubleshooting skills and the ability to collaborate with customers on a SaaS platform. You will troubleshoot issues, guide users, and partner with internal teams to enhance product and customer experience.

The ideal candidate has a growth mindset, is self-motivated, and enjoys solving complex problems. Join a team that values curiosity and ownership while supporting customers effectively.

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Job Details

  • Location Remote, Remote
  • Job Type Full-time
  • Category Servicio de atención al cliente
  • Posted Date June 23, 2026
  • Application Deadline August 02, 2026