SaaS Support Representative

Location: New Delhi (Tilak Nagar)

Experience: 0 to 2 years

Position Type: Full-time (Work from office)

Salary: 2.5 LPA – 4.5 LPA

We are looking for customer-first, detail-oriented Customer Success Executives who are passionate about helping users succeed with SaaS products.

At MakkPress Technologies, we build multiple SaaS applications designed for website owners and e-commerce businesses across platforms such as Shopify, BigCommerce, Magento, and more. Our user base is global, with a strong presence in the US, UK, and Europe.

This role is ideal for someone at an early stage of their career who is eager to learn the SaaS ecosystem, work closely with real customers, and play a direct role in improving product adoption, customer satisfaction, and retention.

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