SaaS Customer Support & Product Expert

DevSavant Inc.
📍 bogotá, bogotá, d.c., Colombia 💼 Full-time 🕒 Posted June 04, 2026

Job Description

DevSavant Inc. is looking for a Customer Support Specialist in Bogotá, Colombia. The role involves providing first-level support to customers, troubleshooting software-related issues, and ensuring customer satisfaction through effective communication.

The ideal candidate will have over 2 years of experience in customer support, particularly in SaaS, and will be familiar with ticketing systems. Strong problem-solving and critical thinking skills are essential, along with a customer-centric approach.

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Job Details

  • Location bogotá, bogotá, d.c.
  • Job Type Full-time
  • Category Other-General
  • Posted Date June 04, 2026
  • Application Deadline July 14, 2026