Rooms Trainer

**Description:**

**Administration**

· Assists in the preparation of the Front Office and Housekeeping Operations Manual.

· Administrates all employee training records, ensuring that they are kept up to date.

· Responsible for the timely completion and submittal of training records and reports.

· Assists to conduct regular departmental communications meetings, ensuring that departmental briefings and meetings are effectively carried out.

· Prepares monthly training activity reports for Front Office and Housekeeping.

**Customer Service:**

· Ensures that all Front Office and Housekeeping employees deliver the brand promise and provide exceptional guest service at all times.

· Ensures smooth and efficient running of the Front Office and Housekeeping department, ensuring that all the policies and procedures outlined in the Departmental Operations Manual are strictly adhered.

Ready to Apply?

Submit your application today and join our talented team at Hyatt.

Submit Application