Rooms Manager

Highgate

📍 Honolulu, Hawaii, United States 💼 Full-time 🕒 Posted June 19, 2026

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Job Description

Overview
The Rooms Manager is responsible for assisting in management of Guest Services, Concierge and Uniformed Services, Housekeeping, Laundry, Security, Communications, Reservations in an attentive, friendly, efficient and courteous manner, providing all guests with quality service while maximizing room revenue and productivity, and developing managers and employees.
 Responsibilities 
Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
Respond to all guest requests, problems, complaints and/or accidents arising in person or through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction.
Motivate, coach, counsel and discipline all Rooms Division personnel according to Highgate Hotel SOP's.
Assist in preparing and conducting all Rooms Division inter...
            

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Job Details

Location Honolulu, Hawaii
Job Type Full-time
Category Other Management Occupations
Posted Date June 19, 2026
Application Deadline July 29, 2026