Rooms Controller

**Additional Information** Preferred FSPMS Knowledge
**Job Number** 26044666
**Job Category** Rooms & Guest Services Operations
**Location** 1633 N Bayshore Dr, Miami, Florida, United States, 33132
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**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management

**POSITION SUMMARY**

Assign room according to guest request and preferences whenever possible. Pre-register designated guests and prepare key packets. Organize and coordinate check-in/pre-registration procedures for arriving groups. Review/Track/Accommodate requests for room/check-out changes when possible; communicate status to appropriate staff. Confirm reservations and cancellations. Review out-of-order rooms daily. Ensure rates match market codes and document exceptions. Verify and adjust billing for guests. File guest paperwork or documentation. ...

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