Rolls Royce CRM / Aftersales Advisor

We are seeking a highly organised and customer-focused Aftersales Advisor to join our team.

This is a varied and integral position within the business, encompassing service advising, CRM and bookings management,  assisting parts and bodyshop coordination.

The successful candidate will act as a central point of contact for customers, managing the full aftersales journey from initial enquiry and booking through to completion of work and follow-up.

The role involves coordinating workshop schedules to maximise efficiency, maintaining accurate customer and vehicle records, supporting the sourcing and allocation of parts, and assisting with the organisation and communication of bodyshop repairs. Working closely with technicians, suppliers, and external partners, the Aftersales Advisor will ensure all work is progressed efficiently while delivering a consistently high level of customer service and communication throughout.

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