Rider Support Agent (Customer Care)

Are you a strong multitasker who loves coordinating operational tasks?

Do you enjoy providing a great customer experience?

Let’s talk!

Our Dispatching team is growing and we are looking for our new superstar Dispatchers to organize deliveries accurately and efficiently, and take our operations to the next level!

In this role your main goal will be to use verbal and written communications to expedite deliveries to our customers. You will monitor delivered by efood orders in real-time, making sure that everything works flawlessly. You will use your good judgment to make decisions in a fast-paced environment in order to lift any blockers on our riders' way to the PERFECT delivery!

What you’ll do:

• Monitor orders and handle issues from the watchlist

• Manage multiple incoming interactions simultaneously and effortlessly determine which take priority

• Ensure that delivery zone perf...

Ready to Apply?

Submit your application today and join our talented team at efood.