Revenues Assistant

Job Details

The role is based within our Revenues Helpdesk. You will be providing information and advice to callers in respect of their council tax or rent.

You will earn a competitive salary of £29,170.80 - £31,761.26 (pro rata) and have access to a range of benefits including local and national discounts for supermarkets, restaurants, and retail. 

A link to the role profile is included below. You will find more information about the job and the type of person we are looking for.

The Person

You should have experience of providing excellent customer service and have good communication skills including written correspondence. 

The post requires active listening skills and the ability to remain calm under pressure. This is a Customer Service based role, and you will require to be customer focussed and provide excellent customer care whilst dealing with multiple call types. You will be required to attempt to resolve customer enq...

Ready to Apply?

Submit your application today and join our talented team at Fife Council.