Returns & Credits Admin (RMA)

TD SYNNEX
📍 Guadalajara, Jalisco, Mexico 💼 Full time 🕒 Posted June 03, 2026

Job Description

Job Purpose:

The RMA Admin is responsible for efficiently managing customer returns and damaged inventory across multiple warehouses, handling high-volume requests, coordinating with internal teams and manufacturers, and ensuring accurate tracking of approvals, credits, and inventory-related transactions.

It is ideal for candidates with experience in customer service, accounts receivable, collections, financial operations, or administrative back-office roles, who are comfortable working in a remote, fast-paced environment.

Responsibilities:

  • Process and manage RMA (Return Merchandise Authorization) requests via email and vendor portals.

  • Review daily reports related to inventory, returns, and pending cases.

  • Track and follow up on approvals, denials, credits, and reconciliations.

  • Maintain accurate records of all transactions and case updates in internal systems.

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    Job Details

    • Location Guadalajara, Jalisco
    • Job Type Full time
    • Category Other-General
    • Posted Date June 03, 2026
    • Application Deadline July 13, 2026