Retirement Customer Experience Advisor

Manulife
📍 Quezon City, Metro Manila, Philippines 💼 Full time 🕒 Posted June 19, 2026

Job Description

Are you excited about being part of an opportunity to be at the forefront of transformation, innovation and service excellence for our U.S. Retirement business? Then we would love to have you join our FutureChoice Retirement Services Team as a Retirement Operations Advisor! You will help to shape a new retirement recordkeeping and operations ecosystem including the complimentary tenets of people, process, technology, and data. You will be instrumental in evolving a new culture focused on efficiently servicing, transforming, and growing our U.S. Retirement business while maintaining our reputation for service excellence.

Our customers are our top priority. In this dynamic and ever-evolving role, you will take a proactive approach to every interaction, ensuring a high-quality Manulife/John Hancock experience. This position is part of our US Retirement, FutureChoice Member Services team, where you will have responsibilities that include, but are not limited to risk mediation, rep...

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Job Details

  • Location Quezon City, Metro Manila
  • Job Type Full time
  • Category Information and Record Clerks
  • Posted Date June 19, 2026
  • Application Deadline July 29, 2026