Retail Store Manager - Palmerston

Role: 

As Store Manager for Oscar Wylee in The Plaza Shopping Centre in Palmerston, your role will be to lead and inspire your team to deliver remarkable results and oversee day-to-day store operations.

You will work closely with our Optometrists and Optical Dispensers to ensure customers receive a blend of professional eye care and eyewear styling advice. Leading your team, you will strive to uphold exceptional customer service and care to everyone who visits your store. 

Key Responsibilities: 

• Oversee store operations, compliance, and performance standards 
• Support your team to reach performance goals through genuine customer care, not pushy sales tactics.
• Manage rosters, budgets, and labour efficiency
• Provide hands-on support in-store, assisting with sales, service, and patient care 
• Partner with Optometrists to ensure every customer receives an exceptional experience