Retail Shop Supervisor

Confidential

📍 Kenya, Kenya, Kenya 💼 Full-time 🕒 Posted March 01, 2026

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Job Description

Summary
The Retail Shop Supervisor is responsible for overseeing the daily operations of the retail store. This role is key to ensuring that the store meets its sales targets, delivers excellent customer service, and runs smoothly. The Supervisor will lead and motivate the retail team, provide guidance, and foster a positive and productive work environment.
Key Responsibilities
Team Leadership: The Retail Shop Supervisor will supervise and coordinate the activities of retail staff, including sales associates, cashiers, and stock personnel, to ensure smooth operations and excellent teamwork
Customer Service: The Supervisor will ensure that all team members consistently provide exceptional customer service. They will handle escalated customer inquiries and complaints, resolving them in a way that satisfie...
            

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Job Details

Location Kenya, Kenya
Job Type Full-time
Category Other-General
Posted Date March 01, 2026
Application Deadline April 10, 2026