Retail Regional Ops Manager

Retail Regional Operations Manager
Stamford Hill, London (with occasional travel to London & Manchester branches)
We are recruiting for a growing telecoms retail business seeking an experienced and hands-on Retail Regional Operations Manager to oversee the day-to-day operations of multiple branches across London and Manchester but you’re main base will be at Stamford Hill branch. 
This is a key leadership role, acting as the link between senior leadership and Branch Managers. You’ll ensure stores run smoothly, maintain high operational standards, and deliver a consistent, customer-focused experience across all locations.
Key Responsibilities:

Oversee daily operations across multiple retail sites
Line-manage and support Branch Managers
Drive consistency in performance, service, and store standards
Handle escalations and resolve operational challenges
Lead staff training, onboarding, and development
Monitor performance and implement improv...

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