Retail Order Services Representative (12-Month Contract)

Eminence Organic Skin Care
📍 Vancouver, British Columbia, Canada 💼 Full-time 🕒 Posted March 12, 2026

Job Description

Location: 530 West Broadway, Vancouver BC, Canada 
Core hours: Monday to Friday from 8am – 4:30pm PST

We value collaboration, both in-person and remotely. This position is classified as Hybrid under our Hybrid Work Program Policy, where this position is required to be onsite 1-3 days per week.

Role Summary
As a Retail Order Services Representative, you will provide world-class Customer service via phone, live chat, and email to all of Eminence’s Retail Customers. You will be responsible for responding to all Retail Customer's inquiries, assisting Retail Customers with the navigation of the Eminence website, processing Retail Customer orders and returns, and processing payments as needed. In this role, you will report to the Retail Order Services Supervisor.

Contract Details
  • This position is a 12-month contract.
  • Responsibilities
  • Provide extraordinary Customer service during all interactions with Retai...
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    Job Details

    • Location Vancouver, British Columbia
    • Job Type Full-time
    • Category Information and Record Clerks
    • Posted Date March 12, 2026
    • Application Deadline April 21, 2026