Retail Operations Manager

PetSmart
📍 surrey, metro vancouver regional district, Canada 💼 Full-time 🕒 Posted June 08, 2026

Job Description

Retail Operations Manager – PetSmart Surrey, British Columbia

Location: PetSmart Surrey, British Columbia, Canada.

Job Summary

PetSmart’s Process Leader (Retail Operations Manager) has shared responsibility to drive operational excellence in our stores while upholding the company’s vision, mission, values, and strategy. This role is accountable for merchandising and inventory management, pet care operations, opening/closing the store, leading associates, financial outcomes, and maintaining a safe and organized environment.

Essential Responsibilities

People Leadership

  • Participates in employment decisions such as recruiting, interviewing, and coaching.
  • Facilitates the associate experience and supports associate development; including, but not limited to ensuring associates are appropriately trained across the store, onboarding, associate reviews, labor management, mentoring, succ...

Ready to Apply?

Submit your application today and join our talented team at PetSmart.

Submit Application

Job Details

  • Location surrey, metro vancouver regional district
  • Job Type Full-time
  • Category Management & Operations
  • Posted Date June 08, 2026
  • Application Deadline July 18, 2026