Retail Operations Manager - Lead Sales & Customer Experience

Dobbies Milton Keynes
📍 swansea, wales, United-Kingdom 💼 Full-time 🕒 Posted June 30, 2026

Job Description

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Our Operations Managers play an essential role in delivering customer experience across our stores - driving sales, promoting customer loyalty, maintaining high operational standards and smashing commercial targets.

Responsibilities

  • Overseeing the store operations to maximise profitable sales and growth
  • Take the lead in creating a great place to work for everyone, whilst allowing your team the opportunity to develop within Dobbies
  • Sparking your team's passion for delivering the best in-store experience possible by creating a brilliant customer journey and experience
  • Working closely with our central support teams, maintaining excellent communication to improve our business
  • Ensuring all health & safety regulations are carried out across the store, whilst caring for employee and customer welfare
  • Take a lea...

Ready to Apply?

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Job Details

  • Location swansea, wales
  • Job Type Full-time
  • Category Management & Operations
  • Posted Date June 30, 2026
  • Application Deadline August 09, 2026