Retail General Manager

Location: Manchester University NHS Foundation Trust, Oxford Road, Manchester, M13 9WL

Overview

Join our dynamic team at Manchester University NHS Foundation Trust as a Retail Operations Manager and lead the way in delivering exceptional service and operational excellence across our retail outlets. In this pivotal role, you will be a key member of the site management team, overseeing popular brands such as Greggs, Subway, coffee shops, and Sodexo branded cafés and offers. Your expertise will ensure outstanding customer experiences, strict compliance, and the maximisation of profitability across multiple locations.

What you’ll do

• Deliver budgeted profit and turnover across all retail outlets.
• Ensure compliance with franchise standards, NHS Trust policies, and Sodexo procedures.
• Manage financial budgets, stock levels, wastage, and labour efficiency.
• Drive customer satisfaction, measured via Clients for ...

Ready to Apply?

Submit your application today and join our talented team at Sodexo.