Retail Customer Service Manager Position

Walmart Canada
📍 hamilton, on, Canada 💼 Full-time 🕒 Posted June 06, 2026

Job Description

Become a Retail Customer Service Manager at Walmart Canada and lead initiatives that elevate customer satisfaction. This position based in Hannon, Ontario, emphasizes operational excellence and associate training.
As a Customer Service Manager, you will coordinate front end activities and monitor compliance with company standards. You'll be responsible for training associates, handling customer inquiries, and ensuring a safe and efficient operation. Supporting transactions and engaging with customers are significant aspects of this pivotal role.
Key Responsibilities:
• Enforce safe working practices and emergency protocols
• Manage customer inquiries and associate concerns
• Ensure proper coverage and break coordination for associates
• Provide training on operational systems and processes
• Check accuracy of register transactions and audits
Requirements:
• Aged 16 or older
• Proven communication skills in retail settings
• Experience in customer servic...

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Job Details

  • Location hamilton, on
  • Job Type Full-time
  • Category Other-General
  • Posted Date June 06, 2026
  • Application Deadline July 16, 2026