Retail Customer Service Lead

PetSmart

📍 Thunder Bay, Ontario, Canada 💼 Full-time 🕒 Posted June 04, 2026

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Job Description

PetSmart does Anything for Pets – JOIN OUR TEAM! 
Retail Customer Service Lead (Key Holder)
About Life at PetSmart 
At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed. This posting reflects an existing vacancy, and we are actively seeking candidates for this role.
Benefits that benefit you
Take care of yourself and your family members—whether they be two-legged or four, have feathers, fur, or fins. Enjoy true rewards (plus lots of warm, fuzzy feelings)! Check out some of our AWEsome offerings: 
Paid Weekly
Health & Wellness Benefits*
Group Registered Retirement Plan (RRSP) with company match
Paid Time off for full-time associates
Associate discounts 
Tuition Assistance 
Career pathi...
            

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Job Details

Location Thunder Bay, Ontario
Job Type Full-time
Category Information and Record Clerks
Posted Date June 04, 2026
Application Deadline July 14, 2026