Retail Consultant

Location: City Square, Johor Bahru
Employment Type: 1-Year Contract (Renewable / Convertible to Permanent Staff)

Working Hours

• 9:30 AM – 10:00 PM
• Maximum 45 working hours per week
• Monday – Sunday (Rotational Shifts )
• 6 Working Days per Week

Compensation & Benefits

• Basic Salary: RM 2,150 – RM 2,500 (Based on Experience)
• Sales Incentives
• Shift Allowance
• OT Claim
• Mobile Phone Rebates

Job Responsibilities

• Provide consultation on mobile plans, devices & broadband
• Drive sales through upselling & cross-selling to achieve KPIs
• Handle customer enquiries, complaints & service escalations professionally
• Manage activations, renewals, upgrades & documentation in compliance with SOPs
• Stay updated on promotions,...

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