Retail Assistant Manager

Job Title: Assistant Store Manager

Department: Retail

Reports To: Store Manager

POSITION SUMMARY

Responsible for supporting the Store Manager regarding all aspects of the retail store including sales, customer service, operations, human resources, training, visual merchandising, loss prevention

PRIMARY DUTIES AND RESPONSIBILITIES

Customer Service

• Ensures each customer receives the highest level of customer service

Human Resources

• Notifies the Store Manager of hiring needs/floor coverage shortage
• Assist Store Manager in finding new employees
• Understands and communicates Company discount policy
• Assists Store Manager in controlling payroll budget
• Schedules staff efficiently
• Assists Store Manager with staff scheduling
• Understands progressive discipline procedures
• Fol...

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