Restaurant General Manager

Overview

Restaurant General Managers (RGM) are the executive leaders of the restaurant focused on profitability, guest, people, and operations. General Managers have overall responsibility for managing the daily operations of the restaurant. RGMs operate under the direction of the District Manager and manage a team of an Assistant Manager, Hourly Shift Coordinators and Team Members.

Duties And Responsibilities

• Reviews P&L to increase profitability for the restaurant
• Drives sales through proactive guest service, people development & operations management
• Motivates and directs team members to exceed guest expectations with accurate, friendly, and fast service in a clean facility
• Manages the guest experience through operations and timely response to Guest issues
• Problem solves guest feedback systems to determine root-causes and develops action plans to address issues
• Ident...

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