Resident Liaison Officer

Nelson Permanent Placements are working with a leading retro-fit social housing contractor to recruit a residence liaison officer to assist on projects in the Shropshire & Bridgnorth area.
This is your opportunity to work as a Residence Liaison Officer for a company that has a focus on installing Kitchens, bathrooms and wetrooms.
Key Responsibilities of a Tenant Liaison Officer:
* Provide advice and support to residents prior to the installations process.
* Identify vulnerable residents and assess any additional requirements to ensure appropriate support is in place.
* Ensure all resident data is handled securely and in full compliance with company and client GDPR policies.
* Respond promptly to any issues or concerns, working to deliver fair and reasonable outcomes.
* Manage the resident journey in accordance with client and company engagement procedures.
* Organise and deliver consultation sessions, and one-to-one meetings with residents regard...

Ready to Apply?

Submit your application today and join our talented team at Nelson Permanent Placements.

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