Job Description
The KTS Group are seeking an experienced Resident Liaison Officer/Tenant Liaison Officer/Neighbourhood Office to support occupied residential re-cladding, façade remediation, and external refurbishment projects.
This is a dedicated site-based role on one assigned project, acting as the key link between residents, client representatives, and site teams throughout the delivery of works.
The Role
You will be responsible for:
* Acting as the primary point of contact for residents throughout the project
* Carrying out resident consultations before works commence
* Explaining programmes, access requirements, timelines, and potential disruption
* Providing regular project updates and communication to residents
* Coordinating access appointments with tenants, leaseholders, and resident representatives
* Managing resident enquiries, concerns, and complaints professionally
* Maintaining accurate records of commun...
This is a dedicated site-based role on one assigned project, acting as the key link between residents, client representatives, and site teams throughout the delivery of works.
The Role
You will be responsible for:
* Acting as the primary point of contact for residents throughout the project
* Carrying out resident consultations before works commence
* Explaining programmes, access requirements, timelines, and potential disruption
* Providing regular project updates and communication to residents
* Coordinating access appointments with tenants, leaseholders, and resident representatives
* Managing resident enquiries, concerns, and complaints professionally
* Maintaining accurate records of commun...
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Submit ApplicationJob Details
- Location Clapham Common, Greater London
- Job Type Full-time
- Category construction-and-extraction
- Posted Date June 11, 2026
- Application Deadline July 21, 2026