Resident Engineer

• Provide onsite support to troubleshoot and remediation for following technology: Network Infrastructure, Wireless connectivity and Printer Driver Issues
• Assist in the following technology: System Infrastructure, Meeting Room Booking System (app), Door Access System (Key Card, Facial Scan, QR Code), Booking System (app), Skype & Microsoft Exchange and Printing Facility
• Provide technical assistance and support for users
• Conduct routine maintenance
• Minor network changes and setup (eg. new SSID creation, configure new network point, etc.)
• Training (Policies & End User Computing Policies)
• Review of user access to ensure dormant/obsolete user accounts are removed or made inactive in the system in a timely manner following appropriate authorization
• Maintain & ensure site documentation are up to date
• Responsible for opening and closing of support tickets when applicable and providi...

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