Resident Engagement Officer

Hours: 37 hours per week (with some evening and weekend work to support engagement activity)

Location: Wolverhampton, with community‑based working across the city

Job Type: Permanent

Overview

We have an exciting opportunity to join our Communications & Engagement team as a Resident Engagement Officer, supporting engagement with customers and communities across Wolverhampton Homes.This is a hands‑on, people‑focused role where you will work directly with residents to ensure their voices are heard and help shape and improve our services.You’ll also help support opportunities for residents to be involved in shaping services and community activity across the city.

Key Responsibilities

• Support engagement activity linked to Tenant Satisfaction Measures and Consumer Standards, helping ensure customer feedback informs service improvement.
• Build positive relationships with residents, tenant groups, ...

Ready to Apply?

Submit your application today and join our talented team at Wolverhampton Homes.