Reservations Manager

This role is for a highly organized, service-oriented Reservations Manager to oversee and manage the booking process for our luxury safari camp. This pivotal role ensures seamless guest experiences from inquiry through to arrival, working closely with direct guests, travel partners, agents, and internal teams to maximize occupancy, revenue, and guest satisfaction. Core Criteria: Minimum 35 years experience in reservations or front office within luxury hospitality or safari industry. In-depth understanding of Southern African travel, safari logistics, and luxury guest expectations. Strong leadership, team management, and mentoring skills. Proficient in reservation systems (e.g., Panstrat, NightsBridge, or similar). Strong communication skills, both verbal and written. Fluent in English; additional languages (French, German, etc.) an advantage. Excellent organizational skills, attention to detail, and ability to work under pressure. Passion for luxury travel, wildlife, and conservation. ...

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