Reservations & Guest Experience Specialist

Shangri-La Group

📍 singapore, singapore, Singapore 💼 Full-time 🕒 Posted July 08, 2026

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Job Description

Shangri-La Group in Singapore is seeking an experienced F&B Reservations Executive to manage reservations and provide excellent customer service. The role involves showcasing thorough knowledge of the hotel’s offerings, upselling services, and ensuring efficient reservation processes. 
The ideal candidate will possess a customer-service mindset, good phone etiquette, and proficiency in MS Office applications. Join a dynamic team at a leading hotel brand. 
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Job Details

Location singapore, singapore
Job Type Full-time
Category Other-General
Posted Date July 08, 2026
Application Deadline August 17, 2026