Reservations Assistant

Scenic Hotel Group
📍 New Zealand, Otago, New Zealand 💼 Permanent / Full Time 🕒 Posted June 27, 2026

Job Description

Hotel: Scenic Suites & Heartland Hotel Queenstown 
Location:
 27 Stanley Street, Queenstown 9300
Employment Type: Full-Time permanent position.
Hours of Work: Guaranteed 40 hours per week, Tuesday - Saturday.
Shift times: 9:00am - 5:30pm
Wage Rate: $27- $29 per hour 
Explore: https://www.scenichotelgroup.co.nz/queenstown/heartland-hotel-queenstown/

Key Tasks & Responsibilities:

  • Managing reservations for the hotel via phone, email, online booking systems, and walk-ins.
  • Keep accurate records of all reservations, including guest information, payment details, and special requests.
  • Communicate booking confirmations, modifications, or cancellations to guests.
  • Process payments for room bookings, including deposits and pre-authorizations.
  • Promote and sell additional hotel services, such as upgrades, dining options, and special packages.
  • Monitor r...
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    Job Details

    • Location New Zealand, Otago
    • Job Type Permanent / Full Time
    • Category Information and Record Clerks
    • Posted Date June 27, 2026
    • Application Deadline August 06, 2026