Job Description
Job Description
We invite you to join the world of luxury hospitality at Makkah Clock Royal Tower, A Fairmont Hotel as our new Reservations Agent.
Key Responsibilities:
- Handle all reservation enquiries via phone, email, and online channels with professionalism and luxury‑aligned service
- Convert enquiries into confirmed bookings through personalized recommendations and confident product knowledge
- Maintain accurate guest profiles, ensuring preferences, requests, and loyalty details are captured correctly
- Coordinate with Front Office, Sales, and Revenue teams to support smooth operations and guest satisfaction
- Manage room allocations and special requests with attention to detail and operational awareness
- Support VIP and special‑attention bookings, ensuring bespoke arrangements and flawless communication
- Process payments, deposits, and billing information in line with Fairmont
- ...
Ready to Apply?
Submit your application today and join our talented team at FAIRMONT.
Submit ApplicationJob Details
- Location Mecca, Makkah Province
- Job Type full-time
- Category Information and Record Clerks
- Posted Date February 20, 2026
- Application Deadline April 01, 2026