Reservations Agent- (Saudi National)

FAIRMONT
📍 Mecca, Makkah Province, Saudi Arabia 💼 full-time 🕒 Posted February 20, 2026

Job Description

Job Description

We invite you to join the world of luxury hospitality at Makkah Clock Royal Tower, A Fairmont Hotel as our new Reservations Agent.

Key Responsibilities: 

  • Handle all reservation enquiries via phone, email, and online channels with professionalism and luxury‑aligned service
  • Convert enquiries into confirmed bookings through personalized recommendations and confident product knowledge
  • Maintain accurate guest profiles, ensuring preferences, requests, and loyalty details are captured correctly
  • Coordinate with Front Office, Sales, and Revenue teams to support smooth operations and guest satisfaction
  • Manage room allocations and special requests with attention to detail and operational awareness
  • Support VIP and special‑attention bookings, ensuring bespoke arrangements and flawless communication
  • Process payments, deposits, and billing information in line with Fairmont 
  • ...

Ready to Apply?

Submit your application today and join our talented team at FAIRMONT.

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Job Details

  • Location Mecca, Makkah Province
  • Job Type full-time
  • Category Information and Record Clerks
  • Posted Date February 20, 2026
  • Application Deadline April 01, 2026