Reservations Agent

Phoenix Recruitment
📍 Berea, KwaZulu-Natal, South Africa 💼 Full-time 🕒 Posted June 17, 2026

Job Description

Boutique Hotel in Morningside, Durban is looking for a Reservations Agent.
 
Responsible for managing room inventory, reservation systems, booking optimization and guest reservation experiences.

Duties:
               
Manage all reservation channels.
Monitor room availability.
Maximize occupancy and ADR.
Handle guest reservation requests.
Coordinate VIP bookings.
Manage OTA relationships.
Forecast occupancy trends.
Ensure reservation accuracy.
 
Requirements:
 
Grade 12
A formal hospitality qualification
PMS and booking systems knowledge
Revenue management               
Communication skills                
Detail orientation                          
Upselling abilities                         
Custo...

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Job Details

  • Location Berea, KwaZulu-Natal
  • Job Type Full-time
  • Category Information and Record Clerks
  • Posted Date June 17, 2026
  • Application Deadline July 27, 2026