Reservations Agent

Château de Mercuès
📍 Bala, Wales, United Kingdom 💼 Full-time 🕒 Posted June 03, 2026

Job Description

Job Description

We are a prestigious luxury hotel committed to delivering exceptional service and memorable guest experiences. We are currently seeking a polished and professional Reservations Agent to join our Front of House team. This role combines hosting and reception duties, ensuring every guest receives a warm welcome and seamless service from arrival to departure.

About the Role

As a member of our Reservations team, you will be the first point of contact for all guests, providing a professional welcome while supporting reception operations and overall front of house service. You will play a key role in creating a positive first impression and maintaining the high standards expected within a luxury hospitality environment.

Qualifications

Skills & Experience

  • Excellent interpersonal and communication skills.

  • Strong organisational and multitasking abilities.

  • Professio...

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    Job Details

    • Location Bala, Wales
    • Job Type Full-time
    • Category Information and Record Clerks
    • Posted Date June 03, 2026
    • Application Deadline July 13, 2026