Job Description
SUMMARY:
A Reservationist at a luxury 5-star game lodge is responsible for managing guest bookings, ensuring seamless communication with guests and travel agents, maximizing occupancy and revenue, and delivering an exceptional pre-arrival guest experience. The role requires strong administrative skills, attention to detail, and luxury hospitality service standards.
Key Duties & Responsibilities
- Handle all reservation enquiries via phone, email, website, and travel agents
- Process bookings accurately on the Property Management System (PMS)
- Prepare quotations, itineraries, confirmations, and invoices
- Manage amendments, cancellations, special requests, and guest preferences
- Ensure all guest information and booking details are captured correctly
- Coordinate transfers, activities, safari drives, spa bookings, and special occasions
- Maintain room availability and update booking inventory ...
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Submit ApplicationJob Details
- Location bela bela, waterberg district municipality
- Job Type Full-time
- Category Other-General
- Posted Date June 20, 2026
- Application Deadline July 30, 2026