Reservation Specialist

The Role

You'll be the first voice guests hear when they're ready to celebrate. As part of our Call Center team, you'll own the inbound experience for small groups and birthday parties - converting every lead into a confirmed event for groups of 12 and under across our bowling and Boomers locations. Leads are distributed through a round-robin model, so every rep gets a fair shot at every opportunity. We lead with presence - Lucky Strike Entertainment operates a camera-first policy. All video calls with clients and internal stakeholders require cameras on, and we expect associates to show up polished and professional - that means appropriate attire, a clean environment, and the kind of executive presence that reflects the brand we represent.

What You'll Do

Turn Inquiries into Celebrations

• Handle every inbound lead - phone, email, or online - and convert it into a confirmed booking
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Ready to Apply?

Submit your application today and join our talented team at Lucky Strike Entertainment.