Require an Associate Engineer in Mumbai

TestHiring
📍 Mumbai, Maharashtra, India 💼 Full-time 🕒 Posted June 12, 2026
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Job Description

                Providing customers with IT support via application support, desktop solutions, chat functions, emails, and calls.
Troubleshooting IT issue by probing customers
Providing customer with step-by step guidance to solve the technical issue
Following up on technical queries and providing feedback
Escalating critical issue to next level
Relaying application functionality feedback from customers to IT developers.
Driving major incident/high impact issue to resolution through bridge call


RequirementsProven experience in IT support, helpdesk, or desktop support roles.
Strong knowledge of Windows operating systems, Microsoft Office Suite, and common business applications.
Excellent troubleshooting, analytical, and problem-solving skills.
Proficient in communicati...
            
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                Job Details
                
                        Location
                        Mumbai, Maharashtra
                    

                        Job Type
                        Full-time
                    

                        Category
                        Computer Occupations
                    

                        Posted Date
                        June 12, 2026
                    

                        Application Deadline
                        July 22, 2026
                    

            